Owner FAQs

Yes, as of a 2023 policy update, landlords in North Carolina are required to accept Section 8 vouchers. This change prohibits discrimination based on a tenant's source of income under the State Fair Housing Act, which includes Section 8 and similar forms of rent assistance. It's crucial to work with a knowledgeable property management team like FriendlyManagers.com to navigate these policy updates. We stay abreast of current laws and regulations, minimizing your liability and ensuring your property is managed in compliance with state and federal laws​.

Yes, at FriendlyManagers.com, we are fully licensed to provide top-tier property management services in North Carolina. We adhere to all state regulations, ensuring you receive professional, compliant, and trustworthy service. As a licensed property management company, we are equipped with the expertise and resources to effectively manage your investment property, delivering optimal returns and peace of mind. Trust in FriendlyManagers.com, your licensed property management experts in North Carolina.

Absolutely, at FriendlyManagers.com, we understand the importance of being available when you need us. Our committed team offers round-the-clock support to handle any queries or emergencies that may arise after hours. We pride ourselves on offering responsive, reliable property management services in North Carolina, ensuring your peace of mind at all hours. Choose FriendlyManagers.com for a property management service you can always reach, day or night.

Yes, at FriendlyManagers.com, we make your convenience our priority. We offer direct deposit services, enabling us to transfer your rental income straight into your account swiftly and securely. As part of our comprehensive property management services in North Carolina, we ensure smooth financial transactions, providing you with quick, easy access to your funds. Choose FriendlyManagers.com for hassle-free property management that includes direct deposits to your account.

While we understand the importance of transparency, at FriendlyManagers.com, we adhere strictly to Fair Housing requirements. As such, we do not share any information about an applicant or tenant until after a lease is signed. However, rest assured that our professional team uses permitted screening criteria to make the best decision for you as a property owner, such as Identity and Income Verification, Eviction Searches and Background Checks. We manage every aspect of the leasing process, ensuring compliance with all regulations and offering you a hassle-free property management experience in North Carolina. Trust FriendlyManagers.com to handle your leasing needs professionally and responsibly.

While Friendlymanagers.com is dedicated to delivering outstanding property management services in North Carolina, we also acknowledge the vital role of real estate transactions in your investment strategy. While we don't directly sell real estate, our team collaborates with your chosen real estate broker to facilitate a smooth process. If you're without a broker, we're fully equipped to guide you towards the optimal choices aligned with your investment objectives. Choose Friendlymanagers.com as your go-to for well-rounded property management solutions, complementing your real estate pursuits seamlessly. Schedule a consultation with us today, and we can connect you with a great real estate agent or broker.

At FriendlyManagers.com, your reliable North Carolina property management company, we prioritize a seamless and punctual rental income disbursement. When your tenant pays their rent on time, by the 5th of each month, and you've set up Direct Deposit, expect your rental income by the 15th day of every month. As experts in property management, we aim to expedite your rent disbursement, yet we advise you to maintain sufficient funds for your mortgage payments and a reserve equivalent to 1-2 months' rent. This is to safeguard against any possible delay in disbursement or unexpected property maintenance costs. With FriendlyManagers.com handling your rental income disbursement, you can enjoy the benefits of stress-free property management and consistent cash flow.

At FriendlyManagers.com, we've made rent collection simple and efficient for both tenants and property managers. Tenants can pay their rent and other charges by logging into their resident portal and selecting the "Summary" tab. Here, they can click on the "Make a Payment" button in the "Balances" section to pay current and upcoming charges. Security deposits are also paid through the portal by clicking on the "Pay Deposit" button in the "Security Deposit" section. We accept a variety of payment methods including ACH, e-check, debit, and credit cards, providing convenience and flexibility for our tenants. Trust in FriendlyManagers.com for streamlined and hassle-free rent collection​.

At FriendlyManagers.com, our standard practice is to enter into 12-month leases, ensuring consistency and security for our North Carolina property owners and tenants. Nonetheless, we acknowledge unique situations may arise, and we're equipped to accommodate shorter term leases on a case-by-case basis, contingent upon approval from both Manager and Owner. When searching for a property management service that provides flexibility in lease terms, consider FriendlyManagers.com, your trusted partner for tailored property management solutions in North Carolina.

At FriendlyManagers.com, we require a minimum security deposit equal to one month's rent. However, we are dedicated to innovation and are working on some exciting alternatives that will both reduce the upfront costs for tenants while maintaining the security and protection of our property owners' investments.T rust FriendlyManagers.com for progressive property management solutions that prioritize affordability and security.

At FriendlyManagers.com, we understand the importance of a prompt and seamless property management transition. Once we have conducted an initial consultation, either in person or virtually, to discuss our services and your expectations, we can swiftly begin managing your property. With our efficient onboarding process, you can expect us to start managing your property within just a few days. Trust FriendlyManagers.com for a timely and hassle-free property management experience.

At FriendlyManagers.com, we have a specialization in managing luxury rentals and catering to diverse portfolios of properties, regardless of the rent amount. Our expertise extends to both Single Family and Multifamily properties, allowing us to cater to a wide range of investors who trust us as advisors, partners, and advocates. Whether you own high-end luxury properties or multiple properties with varying rent amounts, we provide top-tier property management services tailored to your unique needs. Trust FriendlyManagers.com for comprehensive and reliable property management solutions that exceed expectations, no matter the type or value of your rental properties.

At FriendlyManagers.com, we utilize the Rentvine platform to provide comprehensive and transparent reporting to our clients. Through Rentvine, you can access a variety of reports that offer valuable insights into the performance of your rental property. These reports include financial statements, income and expense summaries, rent roll reports, and maintenance activity logs.

The frequency of the reports depends on your preferences and requirements. As part of our standard service, we typically provide monthly financial statements, allowing you to stay up-to-date on your property's financial performance. However, we can also customize reporting schedules to meet your specific needs. Whether you prefer monthly, quarterly, or customized reporting, our team is dedicated to providing timely and accurate reports to keep you informed about the status of your property. Trust FriendlyManagers.com for regular, detailed, and customizable reporting that empowers you as a property owner.

At FriendlyManagers.com, we prioritize the security and compliance of tenant security deposits. We hold the tenant security deposits in Trust, as required by North Carolina regulations. Adhering to all the requirements outlined by the state ensures that tenant funds are properly protected and handled in accordance with legal obligations. You can have peace of mind knowing that FriendlyManagers.com maintains strict adherence to North Carolina's guidelines regarding tenant security deposits, safeguarding both the interests of tenants and property owners. Trust us to handle your tenant security deposits responsibly and in full compliance with all applicable regulations.